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FAQs

FAQs Menu

FAQs


Can I rent an instrument online?

Absolutely!  Check out our band instrument rental page or our orchestra instrument rental page for more information or to rent online. 


Do you have any other locations?

Amro has just one location in Memphis; we believe we help our customers best by creating a large selection of instruments and accessories as well as concentrated expertise in one location.  During the fall — from late July until September — we do have several satellite locations to help with basic band and orchestra rentals and accessories.   Here are those locations:

View Amro Music Satellite Locations in a larger map


Can I pay my bill online?

You can.  Right here: online bill-pay system.
We also accept payments by mail, phone, or by direct deposit.


Where can I mail my payments?

You can send your payments to

Amro Music
2918 Poplar Ave.
Memphis, TN 38111

For a new payment book, you can call us at (901) 323-8888 or email us here.


How do I return my instrument?

You can bring it by the store any time we're open.

If you're outside the Memphis area, we'll be happy to send you a FedEx label through the mail or by e-mail: all you have to do is securely pack the instrument, put the label on it, and either take it to a FedEx facility or give them a call to pick it up from your home.  Click here to request a return label!


Can I sell my band or orchestra instrument back?

We do buy used instruments occasionally.  Feel free to bring it in; if we can't buy it, we'll be happy to suggest ways to sell it, help you determine a fair value for it, help you with an accurate description, etc.


Do you buy pianos or sell them on consignment?

We buy certain kinds of used pianos and often sell pianos on consignment for customers.  We're always happy to talk to you about your piano.  If we can't buy your piano, we can offer you information and advice on selling it privately.  Please call Rick Jefferies at (901) 302-3312 or reach him by e-mail.


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