Frequently Asked Questions


What are your regular store hours?

We are open (with the exception of holidays):

Monday through Thursday
 9:00 AM until 8:00 PM
Friday and Saturday
 9:30 AM until 6:00 PM

Are you open on holidays?

Amro is a family business and reserves certain holidays for our employees to spend with their families.

  • New Year's Day*
  • Memorial Day**
  • Fourth of July**
  • Thanksgiving Day**
  • Christmas Day*

If one of these holidays falls on a Sunday, Amro will be closed the following Monday.
* Amro closes at 6:00PM on the previous evening.
** Amro closes at 5:00PM on the previous evening. 

Please give us a call at 901-323-8888 if you have a more specific question about our hours.


Where are you located?

We are located at 2918 Poplar Avenue, Memphis, TN 38111.

We are three blocks west of the main library on Poplar Avenue, just before you reach the Poplar / Walnut Grove overpass.


View Larger Map




Do you have any other locations?

Amro has one location in Midtown Memphis.  We've found that we can offer the best selection and service in one location.  During the fall -- from late July until September-- we do have satellite locations to help with basic rentals and accessories.

Here is a map of our convenient satellite locations:

View Amro Satellite Locations in a larger map


Accounting

Can I pay my bill online?

You can!  Our online bill-pay system is up and running.
We will continue taking payments by mail, phone, or by direct deposit.

I've lost my payment booklet. Where can I mail my payments?

You can send your payments to

Amro Music
2918 Poplar Ave.
Memphis, TN 38111

For a new payment book, you can call Amro at (901) 323-8888 or email us here.

How can I return my instrument?

For the full details, visit our instrument-return page.

 

 


Band & Orchestra Instruments

Can I sell my instrument back?

Amro is always happy to help you sell your instrument.  While we can't buy every instrument, feel free to bring it in; if we can't buy it back ourselves, we'll be happy to give you tips about selling it yourself.

 

Can I rent an instrument online?

Absolutely!  Check out our rental module here.


Pianos & Organs

I have a piano I'd like to sell. Do you buy pianos or sell them on consignment?

As with band instruments, we can't buy back all instruments, but we're happy to talk to you about them.  Call Rick Jefferies at (901) 302-3312 or reach him by e-mail to learn more about what type of piano you have.  If he cannot buy your piano for the store, he will be able to offer you advice on selling it privately.


 

Don't see the answer that you're looking for? Send us an email here.